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Ayurveda.tv-Online Gift Vouchers :: Help zone

Help zone

Terms & Conditions

Please do not proceed and purchase a voucher until you have read, understood and accepted the terms and conditions.

Validity: All online gift vouchers and certificates are valid for 6 months from the date of purchase.

It will not be extended, exchanged or refunded once the vouchers are issued.

Cancellation Policy:

When buying a package or booking a service at Ayurve, you agree to abide by our Cancellation Policy :
The booking fee for all treatments 30min & over is 50% of the treatment value.
 
To secure your booking, credit card details must be supplied at the time of your booking. This fee is refundable provided at least 24 hours cancellation notice is given via email

If you are running late you may have your treatment time shortened or rearranged to avoid inconvenience caused to other clients on our schedule.

48 hours prior your appointment we send you SMS confirmation with the day & time of your appointment if you have supplied us with your mobile number.

Upon receipt of this SMS we request you to reply ‘yes’, so it automatically confirms your appointment on our system.

Please call us 24 hours prior your appt if you wish to reschedule otherwise 100% of your treatment fee will be charged.

Notice of cancellation or rescheduling less than 24 hours (1 business day) incurs a 100% cancellation fee for all treatments for new clients &/or if you have have points, it deducted for existing clients. This also applies to appointments booked late & cancelled same day of the appointment. The cancellation fee is only deducted from your card upon receiving less than the required notice.
If you forget to cancel or don't show up, 100% of your appointment fee will be charged.


Terms & Conditions:

A transaction fee &  Credit card charge of 1.8- 3% applies on Master Card, Visa, American Express,
 Diners Card under Admin/Shipping Costs.

You need to advice & present the gift certificate at the time of booking and visit.
Ayurve has the right to reject any booking, if the voucher is not presented.

Gift Certificate cannot be redeemed for cash and is not transferrable.

Our Gift Certificate are valid for 6 months from 22nd April 2009 or have set expiry dates. If you do not use the certificate prior the expiry date it will be it will be irrecoverable.

Gift Certificates cannot be extended beyond expiry date or 6 months from the issue date.  Reasons may be given in writing via email

Gift Certificate issued cannot be refunded or exchange for cash or used against other offers. Refund only applicable if the gift voucher or certificate hasnt been issued. Once issuedwill not refund.

Ayurve doesnt take any responsibility if your email giftcertificate is not reached in time due to Spam Filter or AntiVirus.

Online Registration: it is recommended to save the login and password for you to access info on your gift certificate.
Gift Certificate value or service can be changed if advised within 24 hours. Any cost incurred for the change like credit card processing fee, postage will be charged to the client.
If you cancel your booking within 24 hours Ayurve has the right to forfeit the gift certificate.
Surcharge of 15% may apply on weekends check at the time of booking on 02 82974800


Contacting Us
If you would like further information regarding this Privacy Policy, if you have concerns about the
information that we currently hold about you, or any aspect of this Privacy Policy, please contact
our office at:
Telephone 61 2 8297 4844


Post Ayurve
Ayurve Spa
PO Box 176
NSW 2059 NorthSydney Australia

 
 
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